At The Pelvic Partnership, we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to firstname.lastname@example.org or by writing to The Pelvic Partnership, 16 The Cleave, Harwell, Oxon, OX11 0EL.
Who are the Pelvic Partnership?
We’re a small charity registered in England (no.1100373) which operates nationally. We support and provide information to women with pregnancy-related Pelvic Girdle Pain (PGP) and their families and carers. We also provide information to healthcare professionals involved in the care of women with PGP. Our registered address is 16 The Cleave, Harwell, Oxon, OX11 0EL.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you order an information pack, join as a member or make a donation.
What type of information is collected from you?
The personal information we collect might include your name, address, telephone number, email address, IP address, and information regarding what pages are accessed and when. If you join as a member, make a donation online or purchase a publication from us, your card information is not held by us, it is collected by PayPal payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.
How is your information used?
We may use your information to:
We are legally required to hold some types of information to fulfill our statutory obligations (for example the collection of Gift Aid). We will hold your personal information on our secure systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive communications from us about the work we do for women with PGP including our publications and other products, campaigns, fundraising opportunities and surveys, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
We will not contact you by email, post or phone if you have indicated that you do not wish to be contacted. You can change your preferences at any time by contacting us by email: email@example.com or by clicking ‘unsubscribe’ at the bottom of any email we send to you.
How you can access and update your information
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: firstname.lastname@example.org, or write to us at: 16 The Cleave, Harwell, Oxon, OX11 0EL.
You have the right to ask for a copy of the information the Pelvic Partnership hold about you. We may charge £5 for information requests to cover our administration costs in providing you with details of the information we hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access our members’ area, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. This information is kept confidential.
Use of ‘cookies’
Links to other websites
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Website hosting and content back up
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in April 2018.